Support for Families and Children in our Family Hubs In Medway

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Children and family hubs

Children and Family Hubs and wellbeing centres are friendly places that welcome you and your children to:

  • play
  • learn
  • meet new people
  • make friends.

The aim of the groups and sessions is to give all children the best start in life and you as their parent or carer get the support and advice you need.

The groups and session are run by family solution workers and other partners including:

  • health visitors
  • midwifes
  • Homestart
  • Family Action.
At our Children and Family Hubs we offer:
  • bookable sessions for parents and children with activities including baby groups and stay and play sessions
  • support with parenting such as incredible baby years, Triple P parenting programme
  • antenatal classes and baby clinics
  • links with local schools and voluntary agencies
  • information and advice about breastfeeding, speech and language, parenting, health issues and all difficult experiences that families with babies and young children often face
  • information about other local services and activites that can help you and your family.
Children and Family Hubs in Medway

Our hubs are based across Medway. Find out more about the hubs and view details of sessions being run at each hub:

Find out more about the Children and Family Hubs on the Medway Family Information Service website.

You must book in advance for all sessions

All baby groups and stay and play sessions will need to be booked each week. We are not able to book a spot for a course of sessions.

Book a session

To book a place you’ll need to:

  1. Sign in to your Medway Family Information Service account
  2. Register your family at the hub you want to attend sessions at
  3. Request a place on a session.

SIGN IN OR CREATE A FAMILY INFORMATION SERVICE ACCOUNT

If you’re unable to attend, please cancel your booking so we can offer your space to another family. To cancel your booking visit Applications in your Medway Family Information Service account.

SEND Support 

Medway Education and the SEND team are hosting a range of drop in sessions at family hubs for you to meet the team and learn more about our service.

At the sessions you’ll be able to:

  • get advice if your child is struggling at school
  • find support
  • get general advice about SEND in Medway.

Social care’s Transition team will be there on the first Monday, Tuesday, Thursday and Friday of each month to support with any social care queries.

The Medway Special Educational Needs and Disabilities Information, Advice and Support Service (SENDIASS) are also running a number of drop in information sessions at family hubs throughout the year.

Find out more about the SENDIASS information sessions.

Chatham sessions

  • Location: Chatham Children and Family Hub, Magpie Hall Road, Chatham, ME4 5AZ
  • When: every Monday
  • Time: 9.15am to 11.15am.

Strood sessions

  • Location: Strood Children and Family Hub, Clifton Close, Strood, Kent, ME2 2HG
  • When: every Tuesday
  • Time: 1pm to 3pm.

Rainham sessions

  • Location: Wayfield and Rainham Children and Family Hub, Wayfield Road, Chatham, Kent, ME5 0HH
  • When: every Thursday
  • Time: 1pm to 3pm.

Gillingham sessions

  • Location: Gillingham Children and Family Hub, Woodlands Road, Gillingham, Kent, ME7 2BX
  • When: every Friday
  • Time: 10am to 12pm.

There is no need to book, just turn up.

SENDIASS information sessions

Medway SENDIASS are running information sessions at family hubs throughout the year where you’ll be able to get information and advice around SEND.

You will not be able to use these sessions to complete any paperwork related to appeals or EHC needs assessments. For support with these, please contact the service by visiting the SENDIASS website.

Chatham Children and Family Hub sessions

  • 29 October 2025 from 12.30pm to 2.30pm.

Wayfield and Rainham Children and Family Hub sessions

  • 17 December from 12.30pm to 2.30pm.

Gillingham Children and Family Hub sessions

  • 26 November from 10am to 12pm.

There is no need to book, just turn up.

 

Health support at hubs

Midwives

When your pregnancy is confirmed, you’ll be given an appointment with a midwife.

Midwives provide antenatal and postnatal support including early bird and active birth sessions.

Contact the midwives office:
  • Rainham and Gillingham: 01634 382 108
  • Chatham: 01634 337 470
  • Strood: 01634 717 755
  • 24 hours: 01634 825 277
  • Delivery suite: 01634 825 278
  • Antenatal clinic: 01634 825 111.

Find out more about pregnancy on NHS.UK.

Health visitors

Health visitors work in the community. Their role is to improve the health and wellbeing of families and children in the first few years of life.

They may offer advice about health, immunisations, screening and reviews. This is to help parents prevent childhood illnesses.

Contact the Health Visiting Team

Health Visiting Team (MCH) general enquiries – 0300 123 3444

Extra support

You can talk to a member of our team to see what support is available for your family. We can support you with parenting, getting a health visitor or midwife, child development and play. We can also help you find help from other services in the area.

Breastfeeding drop-ins

We run bump to breastfeeding drop-ins with Medway Community Healthcare. Find out more on Beside You Medway website.

Our hubs are supported by 9 children and family wellbeing centres which are based in primary schools. There is also work being done in the community and in people’s own homes.

Safeguarding

We are committed to:

  • recruiting with care
  • safeguarding
  • promoting the welfare of children and young people.

We expect all parents or carers, staff and volunteers to share this commitment.

As part of our safeguarding policy, please do not use your mobile phone during sessions. This includes:

  • talking
  • texting
  • social media
  • emails
  • taking photos.
Little Chefs

We work in partnership with Medway Adult Education to deliver our Little Chefs cookery groups:

  • 6-week free cookery course held at various venues across Medway
  • aimed at families with children aged 2 to 4 years
  • sessions include recipes, craft activities and stories
  • see the Little Chefs course dates.

To book phone 01634 333 741 or email change4life@medway.gov.uk.

Incredible Years for Babies
  • 11-week programme for parents and carers with babies under 6 months
  • phone 01634 338 833 to book sessions or enquire about future sessions if you’re pregnant.
Baby Massage

Sessions are available at either Oaklands or Wayfield.

To book and for more information, phone:

  • Oaklands: 01634 338 833
  • Wayfield: 01634 337 733.
Deanwood Sensory Room

Our Sensory Room at Deanwood Wellbeing Centre is now open for bookings:

  • location: Deanwood Wellbeing Centre, Long Catlis Road, Rainham, ME8 9TX
  • phone 01634 231 901 to book.
For more fun

Visit the following Facebook pages for more interactive sessions:

Tri for You

A Better Medway

Healthy way

Medway Libraries

Medway Youth (8+)

Medway Go

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