Accessibility

This accessibility statement applies to Everyday Active, www.everydayactivekent.org.uk, run by Active Kent & Medway, an integrated team of Kent County Council and Sport England funded staff, working together as the Active Partnership for Kent.

View the site your way

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 400% without the text spilling off the screen.
  • navigate most of the website using a keyboard or speech recognition software.
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is the website

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text.
  • video streams do not have transcripts.
  • most older PDF documents are not fully accessible to screen reader software.
  • live video streams do not have captions.
  • keyboard trap on the login and sign in pages. User will not be able to go back or use the URL search bar on this page.

Feedback and contact information

Please contact us if you have an accessibility query including:

  • if you are experiencing issues with accessing information or using the website
  • if you find an accessibility problem not listed on this statement
  • if you have positive feedback on the accessibility considerations made.

When you contact us there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply.

Alternative formats

If you need information in an alternative format, such as braille or a language other than English:

An English-speaker will take details of what you need and arrange a translation or interpreting service for you. We may not be able to meet your requirements immediately, but we will try to provide an interpreter (or translation service) to help you as quickly as possible.

Complaints process

Once you have reported a problem with our website or asked for an alternative format, but you are not happy with our response, you can use our complaints process to register your difficulty. This helps us improve our systems.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Kent County Council, www.kent.gov.uk, is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) [2.2] AA standard. This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to ‘the non-compliances’ listed below.

Non-accessible content

The content listed below is non-accessible for the following reason(s):

  • Focus Order Issue with Zoomed Pages

When using the keyboard to navigate and the page is zoomed to 200%, the focus order goes through the whole page before being able to access the overlay. WCAG Guideline Failed: 2.4.3 (Focus Order). We are actively addressing this issue to ensure a smoother keyboard navigation experience. Expected resolution by 1 March 2024.

  • Use of Colour for Focus Indication

When using the keyboard to navigate, certain elements indicate focus by just becoming darker or changing shade. WCAG Guideline Failed: 1.4.1 (Use of Colour). We are working to improve the focus indication for keyboard users, ensuring it is easily distinguishable. Expected resolution by 1 March 2024.

  • Missing Focus Indicator for Days of the Week

When a user is going through the different days of the week, the focus indicator does not appear when navigating with a keyboard. WCAG Guideline Failed: 2.4.7 (Focus Visible). We are addressing the lack of focus indicator during keyboard navigation to enhance accessibility. Expected resolution by 1 March 2024.

  • Screen Reader Issue with Days of the Week

Error Description: When a user is going through the different days of the week, the screen reader reads “blank” instead of the days of the week. WCAG Guideline Failed: 2.5.3 (Label in Name). We are working to correct the screen reader output for days of the week to provide accurate information. Expected resolution by 1 March 2024.

  • Difficulty Determining Focus Indicator

The focus indicator on some elements can be difficult to determine keyboard focus. WCAG Guideline Failed: 2.4.7 (Focus Visual). We are taking steps to improve the clarity of the focus indicator for enhanced user experience. Expected resolution by 1 March 2024.

  • Unlabelled Social Media Links in Story Reading

When users are reading stories, the social media links to share the story do not have an associated name in the accessibility label tag. WCAG Guideline Failed: 2.4.4 (Link Purpose). We are actively working to provide proper labels for social media links, ensuring meaningful information for screen reader users. Expected resolution by 1 March 2024.

  • Social Media Link Target Size Issue

The size of the target for the social media link in the footer does not meet the minimum of 24 by 24. WCAG Guideline Failed: 2.5.8 (Target Size Minimum). We are adjusting the size of social media link targets to meet the minimum requirements for better accessibility. Expected resolution by 1 March 2024.

Disproportionate burden

Not applicable.

Content that’s not within the scope of the accessibility regulations

  • PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.

  • Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 10 August 2020. It was last reviewed on 22 January 2024.

This website was last tested on 8 January 2024 against the WCAG 2.2 AA standard. The test was carried out by Kent County Council by a manual and by an automated audit. The most used pages were tested using automated testing tools by the Digital Accessibility team. A further audit of the website was carried out to the WCAG 2.2 AA standard.